Frequently Asked Questions
Everything you need to know about upgrading your living space.
What is the standard shipping timeframe for furniture?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
Do you offer white-glove delivery and assembly?
Yes, we offer premium white-glove service for large furniture pieces which includes room-of-choice delivery, full assembly, and removal of all packaging materials.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made or final sale items are not eligible for return.
How can I track my home furniture order?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal to monitor your shipment's progress in real-time.
Are your materials sustainably sourced?
We are committed to quality and ethics. Over 80% of our wood products are FSC-certified, and we prioritize manufacturers who use eco-friendly production methods.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options through Affirm to help you budget for larger home investments.